No cancellation
Once an order is confirmed, it cannot be cancelled.
No refund
We do not offer refunds after payment, except as required for damaged or incorrect products.
No return / exchange
Due to hygiene and product safety, we do not accept returns or exchanges of opened beauty products.
Damaged / wrong product
Report within 48 hours of delivery with clear photos to beautysecretbhopal@gmail.com. Replacement delivery typically takes 7–10 days.